Privacy Policy

1. Who We Are

The Mo-chanic is operated by Mohammad Ganjkhanlou, a sole trader providing mobile bike servicing in the Reading area. Contact: mganjkhanlo13@gmail.com

2. Information We Collect

When you use our booking form, we collect:

• Your name and service address
• Service requirements and messages
• Communication preferences (email/WhatsApp)
• Any additional information you provide

3. How We Use Your Information

We use your information to:

• Provide bike servicing at your location
• Contact you about your service booking
• Send service updates (with your consent)
• Improve our services

4. Legal Basis for Processing

We process your data based on:

• Your consent for service booking
• Legitimate interests in providing our services
• Contract performance for service delivery

5. Data Sharing

We do not share your personal data with third parties except where necessary for service delivery or required by law.

6. Data Retention

We retain your data for as long as necessary to provide services and for legitimate business purposes, typically up to 2 years after your last service.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent

8. Contact Us

For privacy concerns or to exercise your rights, contact Mohammad Ganjkhanlou at: mganjkhanlo13@gmail.com

9. Changes to This Policy

We may update this policy occasionally. Changes will be posted on this page with an updated date.